Legal
Privacy Policy
This Privacy Policy explains how Wexenleigh ("Wexenleigh", "we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website or use our data-analysis and decision-support platform. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your organisation's actual data practices and applicable legal requirements before publication.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms described below, please do not use our platform.
1. Information We Collect
We may collect several categories of information depending on how you interact with Wexenleigh:
- Contact details you provide when submitting a form, such as your name, email address, and phone number.
- Account and usage information, including preferences, portfolio inputs, and interactions with the platform's tools and features.
- Technical data such as IP address, browser type, device identifiers, and general location, collected automatically when you visit our website.
- Communications you send us, including enquiries, feedback, and support requests.
We do not knowingly collect sensitive personal information beyond what is necessary to provide our data-analysis and decision-support services.
2. How We Use Your Information
Service Delivery
To provide, operate, and maintain the features of our platform, including generating analysis and reports you request.
Communication
To respond to enquiries, send service-related updates, and, where permitted, share information about relevant features.
Improvement
To understand usage patterns, troubleshoot issues, and improve the functionality and reliability of our tools.
Security
To detect, prevent, and address technical issues, fraud, or unauthorised access to our systems.
Legal Compliance
To comply with applicable laws, regulations, and lawful requests from public authorities.
Business Operations
To maintain records, manage our relationship with you, and support general administrative functions.
3. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us using the details provided on our website.
4. Sharing of Information
We do not sell personal information. We may share information in the following limited circumstances:
- With service providers who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
- With professional advisers, including legal and financial consultants, where necessary for our business operations.
- With regulators, law enforcement, or other authorities where required by law or to protect our legal rights.
- In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality safeguards.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected. When information is no longer required, we take reasonable steps to delete or anonymise it.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features. Where required by applicable law, we will request your consent before placing non-essential cookies.
7. Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
8. International Data Transfers
If information is transferred to or processed in a country outside your own, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements. Please contact us if you would like further information about such transfers.
9. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain exceptions.
- Object to or restrict certain types of processing.
- Request a portable copy of your information in a structured, commonly used format.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "last updated" date, and continued use of our website or services after such changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us through the contact channels listed on our website. We aim to respond to reasonable enquiries within a reasonable timeframe.
This Privacy Policy is a general template and does not constitute legal advice. Wexenleigh recommends consulting a qualified legal professional to ensure this document accurately reflects your data practices and complies with all applicable laws in your jurisdiction.